A Certificate in Communication and Information Technology is a short-term course that combines elements of ICT (Information and Communication Technology) and business communication. It is designed for individuals looking to build foundational skills in digital communication, computer applications, and information management.

Course Content

The course typically covers:

1. Introduction to ICT – Basics of computers, operating systems, and software applications.
2. Business Communication – Writing, speaking, and presentation skills for effective communication.
3. Computer Applications – Word processing, spreadsheets, databases, and presentation software.
4. Networking and Internet Basics – Understanding network systems, internet security, and data transmission.
5. Digital Marketing and Social Media – Online communication strategies for businesses and organizations.
6. Data Management and Information Systems – How to store, retrieve, and manage digital data.
7. Cybersecurity Basics – Protecting information from online threats and ensuring privacy.
8. Customer Relationship Management (CRM) – Managing customer interactions using technology.

Entry Requirements

• A KCSE Certificate or its equivalent.
• Some institutions may have specific grade requirements in English and Mathematics.

Duration

• The course usually lasts 6 months to 1 year, depending on the institution.

Career Opportunities

Graduates can work in roles such as:

• ICT Support Assistant
• Digital Communication Officer
• Data Entry Clerk
• Office Administrator
• Customer Support Representative
• Social Media Manager

This certificate also serves as a stepping stone for further studies in Diploma and Degree programs in ICT, Communication, or Business Studies.